Most recruiting firms guarantee a new hire for 30 to 90 days. #twiceasnice guarantees every placement for 18 months.
If the person we placed leaves or is let go for any reason within 18 months (540 days), we find a replacement at no additional fee, right up to the last day.
A guarantee is the clearest signal of how confident a recruiter is in fit. A 90-day guarantee ends before most new hires reach their first performance review, which is when fit problems usually surface.
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| Guarantee length | Where you usually see it | What it protects |
|---|---|---|
| 30 days | Staffing agencies, high-volume roles | Only a no-show or an immediate mismatch |
| 60–90 days | Most contingency recruiters | The first quarter on the job |
| 6–12 months | Some specialist and retained firms | The first review cycle |
| 18 months | #twiceasnice, on every placement | A full year-plus, including the first annual review |
Some money-back guarantees shrink the longer the hire stays. A hire who lasts 60 of 90 days may return only a third of the fee.
Most recruiters are paid on commission, so redoing a search for free costs them revenue they could earn on a new client. That’s why #twiceasnice recruiters are commission-free.
A 100% free replacement, at any point in the 18 months.
Our guarantee utilization has run at about 6% for years.
How we measure →30 to 90 days at most agencies.
Any departure within 18 months, for any reason: resignation or termination.
A 100% free replacement, available until the last day of the 18 months.
Not with us. Every placement carries the 18-month guarantee at our 9.9% fee.
#twiceasnice offers 18 months on every direct placement, with no add-on fee.
Related: Recruiting fees compared →
9.9% fee, 18-month guarantee, and the candidate you hire presented in a median of 18 days.